We want every customer to be a satisfied customer at Chicago Poker Store. We work very hard to ensure that the merchandise we sell is of the highest quality and free of defects. The following points describe our return policy:

1) Returns are accepted for unopened merchandise only. The product must be resalable and in the same condition that it was sent to you.

2) You must call us to get a verbal approval for a return.

3) We unfortunately can't accept returns of products after 7 days after the receive date.

4) You are responsible for costs associated with shipping the product back to us.

5) Upon receipt of the item, we will inspect the package and product to ensure that it is in resalable condition. Assuming that we can resell the item, we will refund the product cost only (no shipping will be refunded).

6) Please note, we CHARGE a 10% restocking fee.

Return Policy